Take a little different view. Try a little something new. That's a little simple trick to having fun. –Tigger

Merchandise is a part of the tangible memories Disney offers for their guests. To provide assistance with the merchandise there are hosts and hostesses that are there to help. Their roles includes interacting with the guests, ringing up purchases, stocking the shelves, and answering all guests concerns making sure they can find the merchandise they desire. This role involves high interaction and is very meaningful to the guests because it helps them hold on to their memories even once they leave their vacation. Speaking with a merchandise host, we asked why he chose to work for Disney he responded "After working at a negative job for almost 30 years I wanted something fun and positive. Some of my most treasured memories were at WDW and I wanted to not only have that feeling again but share it with others." This reason is somewhat consistent with the older cast member's feelings for why they decided to work for the company. You keep hearing how it keeps you young, and the interaction makes your days more enjoyable. Another great example of this was when asked about "Magical Moments", this was the response received "I have several personal Magical Moments a day since I internalize all the good things I see and hear. I am an observer and commentator on the human condition (not a complainer as my wife believes). I do try to make some special moments for guests but in our area it is difficult because of the volume. But I can laugh freely and act as nutty as I want with the guests even if people don't always "get me" or the moment I am making for them. On the good days I am grateful and can't believe I am actually here and doing this. On the bad days, they are still better than what most people have." The positivity that seems to be throughout the merchandise role is contagious, so if you are looking for an enjoyable role that has high guest interaction, this may be the one for you.


To learn more about the Merchandise role click here:Disney Careers
To read the full interview click here: Merchandise Interview